Step 1
Step 2
of
- Drew Badger
for the provision of remote training services (hereinafter — «Agreement»)
Georgia, Batumi,
Publication date: December 15, 2022
A. The Parties:
Antika, a legal company limited by shares incorporated and operating under the laws of the Georgia, company registration number 445549363 , address: Georgia, Batumi, st. Amagleba №12
«YourLearnWithUs»), as the licensee of interactive platform for remote training services Edtech Platform yourlearnwithus (hereinafter — «platform»), and
a completely legally capable individual (including one who has reached the legal age of legal capacity) who purchases remote training services in his own interests (hereinafter — the «User») or in the interests of a minor whose legal representative is the User.
A.1. The Offer
1. The Agreement is a proposal (offer) of YourLearnWithUs to the User to enter into an Agreement on the following terms and conditions. The offer is considered to be sent from the moment of its publication to the following address: https://yourlearnwithus.com/ (hereinafter —«website»).
B. Acceptance
Acceptance of the offer is considered to be the following actions performed by the User:
registration on the website and/or
receiving YourLearnWithUs funds to pay for remote training services (hereinafter — «services»).
2. The offer is considered accepted, and the Agreement is concluded by the User on the terms of the offer and entered into effect from the moment of registration of the User on the website and/or on the date of receipt of YourLearnWithUs payment for services. Acceptance is complete, absolute, and unconditional.
3. The User is informed and agrees that the fact, time and date of acceptance of the offer (conclusion of the Agreement) by the User are determined on the basis of YourLearnWithUs data.
B.1. Effective date. Аpplication
1. The Agreement (this version and all subsequent versions of the Agreement) shall come into effect for new Users on the date of acceptance, for existing Users on the publication date indicated in the upper left corner of this version of the Agreement, unless otherwise provided for in a particular version of the Agreement.
2. The terms of the Agreement (this version and all subsequent versions of the Agreement) shall apply to classes purchased by the User before the date of publication of the Agreement, on the date determined in accordance with clause 1 of section B.1. of the Agreement, unless otherwise provided for in a particular version of the Agreement.
3. Should the User disagree with the terms of the Agreement (this version or any of the subsequent versions of the Agreement), he/she is guided by the terms of clause 2.1. of Section D of the Agreement, unless otherwise provided for in a particular version of the Agreement.
4. The terms of the Agreement shall apply to classes sold on the site, including all its subdomains, unless otherwise provided for by the Agreement, on the site and/or platform and/or in the User's personal account, while the User's personal account data shall have priority.
C. User's representations and warranties
1. Any User who enters into the Agreement represents and warrants to YourLearnWithUs that the following circumstances are actually present and observed:
1.1. The User is an individual who has full legal capacity and active legal capacity, including having reached the legal age of full active legal capacity, in accordance with the applicable legislation; or
1.2. The User is an emancipated minor, or a minor who has obtained the consent of a legal representative (parent, legal guardian, or trustee) to enter into the Agreement in accordance with applicable law; or
1.3. The User is an individual legal representative (parent, legal guardian or trustee) of the minor and enters into an Agreement on their behalf, having previously granted the minor permission to use the services, the legal representative accepts the terms of the Agreement on behalf of the minor and is responsible for the proper use of the services and compliance with the terms of the Agreement by the minor; and
IF YOU HAVE NOT GIVEN YOUR CHILD PERMISSION, PLEASE INFORM YourLearnWithUs IMMEDIATELY SO THAT YourLearnWithUs CAN TERMINATE ACCESS.
1.4. the conclusion and execution of the Agreement by the User does not require the consent or
approval of any third parties.
2. YourLearnWithUs may at any time to require the User to provide information and documents confirming the above guarantees about the circumstances, and the User shall provide such information and documents within 10 (ten) calendar days from the date of sending the request.
D. Amendments
1. The Agreement regarding the cost of services can be changed by YourLearnWithUs publishing the new cost of services on the website and/or platform and/or
in the User's personal account, while the cost of prepaid services is not subject to change.
1.1. Each time before making a payment for services, the User shall read the terms of payment for services. By paying for services, the User agrees to the terms of payment for services in effect on the date of payment. If the User does not agree with the new terms of payment for services, he/she is guided by the terms of clause 2.1. of section D of this version of the
Agreement.
2. The Agreement regarding other terms and conditions may be changed by YourLearnWithUs by publishing a new version of the Agreement on the website.
2.1. The user agrees to review the terms of the new version of the Agreement after the date of its publication. By continuing to use the website and/or platform after the date of publication of the new version of the Agreement, including making payments, the User agrees to the terms of the new version of the Agreement. If the User does not agree to the terms of the new version of the Agreement, the User shall not pay for the services after the date of publication of the new version of the Agreement, as well as stop using the website and/or platform on the end date of the subscription period or on the date of full use of the paid services by the User, depending on which of the specified dates is earlier. In this case, the User may send to YourLearnWithUs an application for the return of funds in the manner prescribed by section 14 of the Agreement. The Agreement terminates on the end date of the subscription period or on the date of full use of the paid services by the User, or on the date when YourLearnWithUs receives an application for the return of funds depending on which of the specified dates occurs
earlier.
3. The User is informed and agrees that the fact fact, time and date (where applicable): (1) registration of the User on the website and/or platform, (2) initial or subsequent authorization of the User on the website and/or platform, (3) the User makes a payment, (4) the User uses the website and/or platform; (5) the
publication of a new version of the Agreement, (6) the end of the subscription period for the corresponding class package, (7) the User passes each, including the last (date when the User fully uses the paid services) class package, (8) the termination of the Agreement are determined on the basis of YourLearnWithUs data.
1. Scope
1.1. YourLearnWithUs provides the User with remote training services for a fee, and the User shall use the paid services during the subscription period.
1.2. Description of services in particular the subject of classes; the scope of services (available for purchase by the User packages of classes/ subscriptions, the number of classes in the package); subscription period; other characteristics; the cost and terms of service are specified on the website and/or platform and/or in the User's personal account on the platform (everywhere in the text – «User's personal account»), while the User's personal account data shall have
priority.
1.3. Unless otherwise specified herein, on the website and/or platform and/or in the User's personal account: (1) services are provided during the subscription period using the platform and engaging tutors according to a pre-determined schedule that is available on the website and/or platform and/or in the User's personal account; (2) the User may not cancel, postpone, suspend, change the schedule of classes, replace the tutor; (3) recordings of classes may be
available to the User on the platform, while the User's personal account data shall have priority.
1.4. YourLearnWithUs may involve any individuals and legal entities to ensure timely and high-quality provision of services hereunder.
2. Payment
2.1. Services shall be paid for. Unless otherwise specified on the website and/or platform and/or in the User's personal account the cost of services is specified on the website and can be available to the User after registration on the website, while the User's personal
account data shall have priority.
2.2. The User makes a payment in the order of prepayment, in non-cash form, using one of the electronic payment services available on the website. The User may pay for the services at a time (one-time payment) or by making periodic payments. When other payment terms, in particular the payment procedure, are provided for on the website and/or platform and/or in the User's personal account, the User may pay for the services on the basis of such conditions, while User’s personal account data shall have priority.
2.3. The subscription for certain types of classes can be renewed for the User automatically after the end of the paid subscription period. In this case, payment for each new subscription period is carried out at the cost indicated on the website and/or the platform and
/or in the User's personal account, while the User's personal account data shall have priority, on the date of payment, by automatically debiting funds from the User's bank card linked to the User's account on the platform. Funds are debited on the first calendar day of the renewed subscription period. The User independently monitors such types of classes by reviewing the terms hereof, the information specified on the website and/or platform and/or in the User's personal account, while the User's personal account data shall have priority. The User may refuse such types of classes using the functionality of the User's personal account.
2.4. The User's payment obligations are deemed completed from the moment the funds are credited to the YourLearnWithUs bank account in full. The date and time
when funds are credited to the YourLearnWithUs Bank account are determined based on the YourLearnWithUs data.
2.5. Each paid class package allows the User to use the classes included in it during the subscription period.
2.6. If the User pays for the class less than 8 (eight) hours before the start, YourLearnWithUs may cancel the class and reserve the tutor's time for other users.
2.7. The User is solely responsible for the correctness of payments made and the payment of applicable taxes.
2.8. Payments for YourLearnWithUs services are processed by a company operating under an agreement with YourLearnWithUs (hereinafter — the «Processing center»). All rights and obligations arising in the settlement process arise directly between the Processing center and the payer.
2.9. YourLearnWithUs does not process the personal data of payers provided in connection with the processing center for payment settlements. YourLearnWithUs does not store bank card details on its resources, including servers or cloud storage.
2.10. The fact that the User pays for a specific package of classes is confirmed by the invoice issued by
YourLearnWithUs.
3. Technical requirements
3.1. The User is responsible for meeting minimal technical requirements throughout the class and for setting up the workplace before the class. YourLearnWithUs is not responsible for failure to provide services or their inadequate quality if such are caused by the lack of necessary software or technical problems with Internet connection.
Minimal PC system requirements:
Operating system: Windows 7/8/8.1/10, Mac OS X 10.12 and upper;
Browser: Google Chrome/ Yandex Browser/ Opera/ Mozilla FIrefox/ Safari / Edge latest stable version, for macOS 10.12, 10.13 only Google Chrome;
RAM: 4 GB or more;
CPU: dual-core @ 2GHz or higher;
Internet connection speed: 5 Mbit/sec or faster;
Access to microphone
Recommended PC system requirements:
Operating system: Windows 10, Mac OS 10.15 and upper;
Browser: Google Chrome/ Yandex Browser/ Opera/ Edge latest stable version;
RAM: 6 GB or more;
CPU: quad-core @ 2.5 GHz or higher;
Internet connection speed: 10 Mbit/sec or faster;
Access to microphone and web-camera.
Minimal system requirements for mobile devices (smartphones/tablets):
Operating system: Android 7, iOS 12.3 or upper;
Browser: the latest version of Google Chrome; Safari is the only supported browser on iOS;
RAM: 3 GB or more;
CPU: 2 GHz (4-core) or more;
Internet connection speed: 5 Mbit/sec or faster.
Recommended system requirements for mobile devices (smartphones/tablets):
Operating system: Android, iOS latest stable version;
Browser: the latest version of Google Chrome; Safari is the only supported browser on iOS;
RAM: 4 GB or more;
CPU: 2.2 GHz (4-core) or more;
Internet connection speed: 10 Mbit/sec or faster.
3.6. Workplace setup:
3.6.1. close all programs that can occupy most of the Internet channel (such as file sharing);
3.6.2. to hold the class, the User shall provide access to the microphone and camera on his technical device.
4. Responsibility
4.1. The Parties are responsible for non-performance or improper performance of obligations hereunder in accordance with applicable law and the terms hereof.
4.2. The User is responsible for the accuracy, topicality, completeness and compliance with applicable law of the information and documents provided by the User hereunder, including the data provided during registration on the website and/or in platform, as well as for the absence of third-party claims in respect of such information and/or documents. The User agrees that actions performed on the website and/or in platform after the execution hereof are recognized as actions of the User. YourLearnWithUs is not responsible for any damage caused as a result of unauthorized access to the website and/or platform using User's data.
4.3. YourLearnWithUs is not responsible for failure to provide and/or improper provision of services in case of violation of the terms hereof by the User. If the User
violates the terms hereof, the services are subject to payment in full.
4.4. YourLearnWithUs is not responsible for discrepancy of services and functionality of the website and/or platform expectations of the User for his subjective evaluation, this discrepancy of expectations and/or negative subjective evaluation are not grounds to consider services of poor quality, and/or not within the agreed scope, as well as is not the basis of the opinion of third parties (including government officials) is different from the views YourLearnWithUs (its employees and/or partners).
4.5. YourLearnWithUs is not responsible for the noncompliance of the functionality of the website and/or platform with the User's expectations related to the effectiveness/efficiency of the use of the website and/or platform, for the suitability of the website and/or platform for the provision of services, does not guarantee the compliance of the website and/or platform with certain special requirements of the User or the ability to configure (change) sections of the website and/or platform, in accordance with the User's preferences. YourLearnWithUs also does not guarantee that the website and/or platform are completely free from
defects and errors and should function smoothly.
4.6. YourLearnWithUs is not responsible for interruptions in the operation of the website and/or platform (including emergency, preventive), for insufficient quality or speed of data provision, for complete or partial loss of any data placed on the website and/or in platform, or for causing any other losses that have occurred or may occur to the User when using the website and/or platform. YourLearnWithUs makes all reasonable efforts to prevent failures and malfunctions in the operation of the website and/or platform, but does not guarantee its unimpeded operation, is not responsible for it, and shall not notify the User of failures in the operation of the website
and/or platform.
4.7. YourLearnWithUs is not responsible for possible errors, failures, interruptions in the operation of the website and/or in platform, including if such errors, failures or interruptions are caused by scheduled maintenance or:
(1) power outages, global interruptions in the operation of national or international segments of the Internet, routing system failures; (2) failures in the distributed domain name system; (3) failures caused by attempts and/or unauthorized administration by third parties of the website and/or in platform or DoS attacks; (4) malicious software; for other reasons beyond the control of the YourLearnWithUs.
4.8. YourLearnWithUs is not responsible for the inability to use the service due to unsatisfactory quality of communication channels, communication lines, malfunction of the User's equipment, non-payment by the User for third-party services (communication, Internet) necessary for the User to receive services
hereunder.
4.9. YourLearnWithUs's liability for canceling classes is limited to the refund of the amount paid for them or rescheduling the class to another time. For classes that are not actually paid for by the User, received by the Latter, in particular as a result of participation in marketing events (promotions), no refund is made, and such classes are not rescheduled.
4.10 YourLearnWithUs is not responsible for the violation of intellectual property rights, as well as any other responsibility for the dissemination of information/materials/content that occurred as a result of the placement (publication) on the website and/or platform of any content, due to the fact that YourLearnWithUs: is not the initiator of such placement; does not determine the specific recipient of the content; does not change the content, except for changes made by YourLearnWithUs to ensure the technological process of content placement; at the time of posting the content on the website and/or platform and during the period of its posting on the website and/or platform (if no relevant complains or claims of third parties have been received in relation to the posted information), it is not aware that the use of the relevant results of intellectual activity or means of individualization by the person who initiated the posting of the material containing the relevant result of intellectual activity or means of individualization is illegal and/or that, that the publication of this information violates other rights and/or legitimate
interests of third parties
4.11. YourLearnWithUs is not responsible for the content of Internet pages posted on other information resources, links to which may be placed by the User on the website and/or platform.
4.12. The amount of YourLearnWithUs's liability for non-performance/improper performance hereof cannot exceed the cost of the last class package paid by the
User.
4.13. The Parties are released from liability for partial or complete non-performance of obligations hereunder, if this non-performance is the result of force majeure that is, extraordinary and unavoidable circumstances under these conditions that arose after the execution hereof, which the Parties could neither foresee nor prevent by reasonable actions. Such circumstances include: floods, earthquakes, other natural or man-made disasters, wars, military actions, acts of terrorism, decisions and actions of state authorities, and other circumstances beyond the reasonable control of either Party. The fact of occurrence of force majeure circumstances and their duration must be confirmed by documents issued by the relevant competent state bodies or organizations.
5. Intellectual property
5.1. YourLearnWithUs owns the rights to the website and/or platform, including the rights to any results of intellectual activity included in them, including program code, design works posted on the site, texts, means of individualization (brand name, trademarks, service marks, commercial designations), subject to the conditions provided for in this section hereof.
5.2. Providing the User with access to the website and/or platform is carried out solely for the purpose of proper provision of services hereunder and does not provide for the transfer of any rights to the website and/or platform and/or their components. Access is terminated (restricted) under the terms hereof.
5.3. The User shall not be entitled to use the results of intellectual activity published on the website and/or in platform (including, but not limited to: text, design elements, graphic images, as well as the program code of the website and/or platform, any content of the website and/or platform) without the prior written consent of YourLearnWithUs (including, but not limited to, reproducing, copying, processing, distributing in any
form).
5.4. The website and/or platform, all their elements, are provided in an "as is" and "as available" state. The User shall not be entitled to request any changes to the website and/or platform. YourLearnWithUs does not guarantee the availability of the website and/or platform at any time.
5.5. The use of the website and/or platform is carried out by the User solely under his/her own responsibility and at his/her own risk. YourLearnWithUs does not guarantee the smooth functioning of the website and/or platform and is not responsible for any harm caused to the User as a result of using the website and/or platform. YourLearnWithUs is not responsible for the risk of adverse consequences that will occur or may occur as a result of non-compliance of the equipment, other software or communication channels used by the User with the established requirements for the protection of personal data from unauthorized (illegal) encroachment by third parties.
5.6. When any materials in text and/or graphic and/or audio-visual and/or any other form (hereinafter
— the materials) are placed on the website and/or in platform during the provision of services by the User, the User provides YourLearnWithUs with the right to use such materials without payment on the territory of the whole world for a period of 15 (fifteen) years from the date of placement in the following ways: distribution, reproduction as a whole or any fragments thereof, including by posting on the website and/or platform and other Internet resources; processing materials; finishing materials to the public. YourLearnWithUs shall not be obliged to provide the User with reports on the use of the materials. The User is responsible for the content of the materials.
5.7. The User allows: (1) use the materials without giving your name (right to anonymous use); (2) make changes, abbreviations and additions to the materials, provide illustrations, a preface, an afterword, comments or any explanations when using the materials; (3) publish materials, i.e. the right to perform an action or to consent to the implementation of the action, which first makes the materials available to the public by publication, public display, public performance, messages in the broadcast or cable or in any other way.
5.8. By posting content on the website and/or platform or by sending content to the website and/or platform for the purpose of posting, the User represents and warrants and shall at all times ensure that all of the following requirements are met with respect to such content: (1) ownership of the exclusive right to the content and any elements of the content to the User, or the User has a license granting the right to use and allow other persons to use the content to the extent and in the ways provided for in this section hereof; (2) if the content includes any brand names and other names, trademarks, names, images or legally protected symbols of other persons, the User has obtained all necessary consents to use such objects to the extent and in the ways provided for in this section hereof; (3) the content does not detract from the honor, dignity and/or business reputation of any third parties; (4) the content and its use by YourLearnWithUs to the extent and in the ways specified in this section does not violate any other rights and legitimate interests of third parties; (5) the content does not contain information, links, or materials
that violate the exclusive rights of third parties or the distribution of which otherwise violates applicable law.
5.9. In the event of any claims and/or claims against YourLearnWithUs by third parties in connection with a possible violation of the provided rights, the User shall independently settle such claims in full, releasing YourLearnWithUs from liability, including from any payments in favor of such persons and reimburse YourLearnWithUs for
damages.
6. User's Data
6.1. The User shall provide YourLearnWithUs with all data requested by the website and/or platform and/or YourLearnWithUs that is necessary for the provision of services.
6.2. By submitting data to YourLearnWithUs, including when registering on the website and/or platform, the User agrees to the processing of the provided data in accordance with the Privacy policy placed at the link: hhttps://yourlearnwithus.com/home/terms_and_condition which is an integral part hereof.
6.3. The User agrees that YourLearnWithUs may record audio and video during classes in order to control the quality and improve the quality of the service.
6.4. YourLearnWithUs shall not disclose confidential information provided by the User in connection with the performance hereof (with the exception of publicly available information or information provided by the User when registering on the website and / or platform) to third parties without the User's prior consent
6.5. YourLearnWithUs may use e-mail, phone number, Skype login, as well as other data provided by the User, in particular when registering on the website and/or platform, to send the User information and advertising materials, including to inform the User about the activities of YourLearnWithUs and the progress of the execution
hereof.
7. Confidentiality
7.1. The User shall not disclose confidential information and other data provided by YourLearnWithUs during the execution hereof (with the exception of publicly available information) to third parties without the prior written consent of YourLearnWithUs.
8. Termination
8.1. The Agreement may be terminated on the initiative of the User unilaterally by submitting to YourLearnWithUs a corresponding written reasoned notice to the address specified in section A. hereof. The Agreement shall be deemed terminated on the date of receipt by
YourLearnWithUs of the relevant notification.
8.2. Refunds are made in accordance with the procedure provided for in section 14 hereof.
8.3. If the User decides to resume classes after the termination hereof, the cost of classes is determined in accordance with the prices in effect at the time of renewal. YourLearnWithUs may keep the prices valid for the User until the date of termination hereof.
8.4. The User is informed and agrees that the date and time of receipt by YourLearnWithUs of the notice of termination hereof are determined on the basis of YourLearnWithUs's data.
9. Refund
9.1. The refund is made upon the User's request made in accordance with the YourLearnWithUs form. The application form can be accessed on the website and / or platform and/or in the User's personal account. If the application form is not available on the website and/or platform and / or in the User's personal account, the User requests a refund application form from YourLearnWithUs by sending a corresponding message in the User's personal account. The User sends the application (scanned copy) for a refund filled out on the YourLearnWithUs form to the following email address: [email protected]. The application (scanned copy) for a refund shall be accompanied by copies of the following documents:
(1) identity documents, as well as
(2) the documents specified in the application form.
9.2. YourLearnWithUs considers the application within 10 (ten) business days from the date of its receipt and, if there are no comments, makes a refund in the amount calculated in accordance with the terms hereof. YourLearnWithUs may request additional documents and/or information necessary for making a refund, in this case, the refund is made within 10 (ten) calendar days after YourLearnWithUs receives such documents and/or information.
9.3. An application for a refund is equivalent to the User's unilateral refusal to provide services within the package of classes for which the User requests a refund. In this case, the Agreement is considered terminated in full or in the corresponding part on the date when YourLearnWithUs receives the corresponding request for a refund.
9.4. The amount of money to be refunded to the User is calculated in proportion to the number of calendar days remaining until the end of the subscription period.
9.5. YourLearnWithUs may withhold payment processing
costs from the amount of funds to be refunded to the User.
9.6. Subscriptions that are not actually paid for by the User, received by the Latter, in particular as a result of participation in marketing events (promotions), including bonus (additional) subscriptions as well as free bonus points do not participate in the calculation of the amount of money to be refunded to the User.
9.7. The User is informed and agrees that the date and time when YourLearnWithUs receives the application for the return of funds is determined on the basis of YourLearnWithUs data.
10. Governing law. Dispute resolution.
10.1. This Agreement shall be governed by and construed in accordance with the laws of the Georgia.
10.2. All disputes or disagreements arising between the Parties under or in connection herewith shall be resolved through negotiations.
10.3. The injured Party may submit a claim to the Party. If within 15 (fifteen) business days from the date of receipt of the claim by the Party, the injured Party does not receive a response to the claim or the Parties do not come to an agreement, the injured Party may submit the dispute to the court.
10.4. The claim and response to the claim can be sent by email.
10.5. Without limiting the rights of users regarding the place of dispute resolution, the Parties agree that if a claim is brought against YourLearnWithUs in the territory of the Georgia, such claim shall be submitted to the court of the city of Nicosia.
11. Miscellaneous
11.1. If any provision hereof is deemed invalid, void or unenforceable, all other provisions hereof remain valid and are subject to full enforcement.
11.2. YourLearnWithUs may assign this Agreement to third parties, and the User agrees to such assignment.
YourLearnWithUs may refuse to provide services, suspend and/or terminate the User's access to the website and/or platform in the following cases:
termination hereof;
end of subscription period;
full use of paid services by the User
withdrawal of the User's consent to the processing of the provided data;
if YourLearnWithUs has reasonable grounds to believe that the User behaved inappropriately during the class,
in particular, demonstrated an attitude that does not comply with standard norms of behavior, disrespectful or aggressive behavior, was rude to the tutor and/or other participants of the class;
receiving complaints from other participants of classes;
interference in the holding of classes (extraneous sounds, noises, offensive speech, etc.)
user violations of the terms hereof;
if provided for herein.
11.4. The conditions for receiving/purchasing bonus points by the User can be specified on the website and/or platform and/or in the User's personal account, while the data of the User's personal account shall have priority.
11.5. Classes that are not completed by the User during the subscription period, within the framework of the package of classes paid for by the User, are considered not completed due to circumstances related to the User, are not rescheduled, are not compensated, are subject to payment in full, funds in respect of such classes are not returned, services in respect of such classes are considered to be provided properly (in full and on time), accepted by the User without objections and are payable on the end date of the subscription period. If the User has not used the gift certificate within the period specified in the certificate, the terms and conditions of this paragraph apply to classes based on
this certificate.
11.6. The name and list of quantitative indicators for the provision of services, in particular the scope, period of provision, and cost of services are determined and calculated by YourLearnWithUs independently on the basis of YourLearnWithUs's own data and can be available to the User in full or in part in the User's Personal account. The parties accept YourLearnWithUs's own data as the only reliable data source that determines the quantitative indicators, scope, period, cost, and other characteristics of the services provided. If the User has not submitted objections in respect of services rendered services are considered to be provided properly (in full and on time), accepted by the User without objections and subject to payment.
11.7. The fact, time and date of receiving and sending YourLearnWithUs materials, documents and information, claims (responses to claims), notifications, requests for other messages from the User or to the User hereunder, as well as the fact (presence/absence), time and date of any other factual circumstances related to the provision of services hereunder are determined on the
basis of YourLearnWithUs data, unless other data clearly indicate otherwise.
11.8. If the User uses the services at a special rate other than the standard one, in particular (corporate), bonus or additional (actually unpaid by the User) classes, in particular classes due to the User as a result of participation in marketing events (promotions), are not provided to the Latter, even if the User fulfills the conditions of such events, except for accruals under the
«Bring a friend» program in the case of an invitation from an individual who paid for classes at the standard cost unless otherwise stipulated in the rules of such events.
11.9. In the case where the User loses the reasons for applying special tariffs, in particular corporate, including stops cooperation with the YourLearnWithUs, for which such a tariff is provided, YourLearnWithUs may: (1) recalculate the number of classes not completed under the special tariff, taking into account their standard cost on the date of recalculation, (2) refund funds in proportion to the cost of classes not completed under the special tariff. The fact of loss of the User's grounds for applying special tariffs is determined by YourLearnWithUs independently on the basis of its own data.
11.10. Classes can be canceled for technical reasons without additional notification to the User, such changes
are reflected in the schedule. The User independently tracks changes in the schedule.
11.11. Conditions of 8 section hereof are applied unless otherwise specified on the website and/or platform and/or in the User's personal account, and the data of the User's personal account shall have priority
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